Integrations Manager Dashboard

Designed a self-service hub that lets companies manage connectors, monitor integration activity, and troubleshoot errors without opening a support ticket.

2023Lead Product DesignerWeb · Desktop

SAP Fieldglass self-service dashboard with recently visited cards, a connectors donut chart, and a monitor activity breakdown of upload statuses

Problem

Managing integrations meant stitching together scattered tools and support requests. Admins had no single place to see connector health or diagnose failed uploads.

Approach

Led with a personalized landing view that surfaces recently visited tools and the actions admins reach for most.
Summarized connector counts and activity status up front, so overall health reads at a glance before drilling in.
Grouped monitoring by activity type and outcome, making failed and in-progress uploads easy to isolate and act on.

Outcome

−48%: Support tickets on integrations
250: Connectors managed in one view
1 hub: For setup and monitoring